During the current COVID 19 pandemic there are a few changes that we have made, to ensure that the practice is COVID secure for your safety and ours. Any questions or concerns please do not hesitate to give us a call.

Before your appointment:

• You will be contacted and asked questions about your health, and we will go through a covid -19 triage questionnaire with you.

• Please use a bathroom before you come for your appointment

On day of your appointment:

• You must come on your own unless there is a specific need for you to be accompanied.

• If someone has to accompany you to your appointment, they need to arrive at the clinic wearing their own face mask, which should be worn at all times whilst in the clinic.

• You should arrive at the appointed time – Please do not arrive too early as we will not be able to let you into the practice.

• Please bring only essential items with you (a small handbag/purse or wallet, keys, phone – please ensure your phone is on silent/vibrate mode so as not to disturb your treatment)

Arriving at the practice:

• Depending on the amount of people at the practice you may be asked to wait outside for a period of time.

• Please knock on the door or give us a call to let us know you are here

• Your temperature will be taken as soon as you come in

• You will be asked to sanitise your hands and then guided to the appropriate place to wait for your appointment or taken straight into the surgery.

• If you are asked to sit in the waiting room, please observe the social distance markers we have put in place for safe social distancing

Please do not be concerned at the enhanced level of Personal Protective Equipment our team will be using. This is for your safety and ours.

Treatment areas are thoroughly disinfected between each patient. All communal areas are also disinfected regularly.

Please do not attend the practice if you have any of the following COVID 19 symptoms

• New continuous cough,

• New fever/high temperature,

• New loss of, or change in, sense of smell or taste. 

• Have you tested positive for COVID-19 in the last 7 days?

• Are waiting for a COVID-19 test or the results?

• Have been in contact with or you live with someone who has either tested positive for COVID-19 or had symptoms of COVID-19 in the last 14 days?

If you have been advised to ‘Shield’ or if you are regarded as critically vulnerable, please call the practice in advance of your appointment so that your clinician can discuss this with you.

 We are very pleased to be fully operational again and are looking forward to seeing all our patients.